
Commonwealth Bank AI Misstep: A Warning for Businesses on the Cost of Automation
Commonwealth Bank of Australia (CBA) decided to reverse its plan of replacing call centre staff with AI “voice bots” has sent ripples across the business

Commonwealth Bank of Australia (CBA) decided to reverse its plan of replacing call centre staff with AI “voice bots” has sent ripples across the business

Introduction Digital access is no longer a luxury. It is the foundation of education, commerce, governance, and social participation in the modern economy. For a

The Rise of Sustainable Tourism | The Pearl of the Indian Ocean, is renowned for its pristine beaches, lush rainforests, and ancient cultural heritage. From

Sri Lanka’s Foreign Reserves | When Sri Lanka’s economy collapsed in 2022, the numbers were stark and frightening. The country’s foreign reserves, its buffer against

Introduction Sri Lanka is betting big on casinos to revive its struggling economy. With the launch of the $1.2 billion City of Dreams integrated resort

AB Mauri Lanka is proud to announce its recognition at the prestigious AB Mauri Global Award, Target Zero Safety Awards 2023/2024 under the Safety Performance

Airport Gridlock | Bandaranaike International Airport (BIA) in Katunayake remains Sri Lanka’s most important international gateway, handling more than 98 per cent of the country’s

Introduction Investor Confidence Returns | Sri Lanka’s economic trajectory is once again under global focus. After years of volatility, the island nation is beginning to

Fitch Ratings has revised upward its five‑year forecast for supply‑side potential GDP growth across ten leading developed economies (DM10). The GDP‑weighted average estimate now stands

Thailand has begun a major recruitment drive for Sri Lankan workers in an effort to plug a sudden and severe labour shortage. The move follows